3. We'd love to get your feedback, please let us know how we can improve this content. kasa provides two methods to reset your camera. No hub required they just connect . . Verify that your Wi-Fi network name and password are correct. Q1.1: Do I have to create a Kasa account to be able to use the camera? Malware: Connecting your Kasa camera to wifi can potentially expose it to malicious software, which can threaten the security of your device. Step 4: Connect your phone to the Kasa Cams Wi-Fi network. So make sure to turn off all unused devices that are causing interference with your Kasa cam in order to get it back online. Be The First To Get Exclusive Deals & News. The Kasa Camera can detect any motion and alert you immediately via push notifications on your smartphone or tablet. Manual KC115 (US)_V3.8_User Guide Setup Video FAQ This can be useful if the wifi signal is too weak to reach your Kasa camera. To change the Wi-Fi channel on a Kasana camera, connect it to the WiFi on your router. TP-Link takes your privacy seriously. TP-Link takes your privacy seriously. If all previous solutions didnt solve the problem and your Kasa smart cam is still offline you can go and reset the router, this troubleshooting step is recommended by experts if youre dealing with connectivity issues. The manually recorded clip can be up to 5 minutes long and users can view these clips in the Activity list on Kasa App (same place where the users . 2023 security cams blog. 2. a. 3) If you are using the SD card recording, all 24/7 videos will be saved to the SD card at the same time. Budget pick:Sandisk High Endurance U364GB , 3. Use another phone or tablet to try again. Then click Log In again and type in your new email address and password, and you will be able to see all the devices bound to the new account. This is the most common method of connecting your Kasa camera to wifi. Here we take HS100 for example. Q3.2: Can I view multiple Kasa cameras at the same time? Follow app instructions to configure your camera and add it to your home network. For more information regarding Amazons security policy refer to AWS Cloud Security. Tap on the gear icon to access the settings for the camera. SubscribeTP-Link takes your privacy seriously. There is no option on the Kasa APP that allows you to adjust the volume or mute audio. We appreciate your feedback.Click here to contact TP-Link technical support. If the above steps cannot fix the problem, its suggested to contact TP-Link support via Email. Choose a password that is at least 8 characters long and includes a mix of upper and lower case letters, numbers, and symbols. How to setup a TP Link Kasa Cam - YouTube When the camera is off, its video stream service is disabled, which means you cannot live view, and would not get any detection or notification. If the 24-hour local recording function is enabled on the Kasa app, can the motion/sound detection function of KC105/KC115(SD Card model) work at the same time? 24/7 Recording: When 24/7 Recording is enabled, your camera record every minute of every day so youll never miss a thing. Note: Currently, there is no plan to support the OS such as Windows phone, Kindle or Kindle Fire, and the Kasa App is only available on mobile devices but not computers. Open Kasa App, navigate to the Device Settings page, tap on Privacy and Sensitivity and ensure you select Record Video and Audio. Copyright 2023 TP-Link Corporation Limited. But if you cannot see the camera when you are outside, please refer here for some troubleshooting. WPS provides an easy way to connect devices to your wifi network, but it is not as secure as manually entering a password. Release the Hold to Talk button when youve finished talking and you'll hear a chime as well. If you are still having problems connecting, try rebooting your router, camera, and/or computer. What should I do if Ive forgotten my password? If there is no audio when streaming, please follow the troubleshooting steps below. Keep your routers firmware up to date. Complete set up of the device using the device's app. Learn how to setup a TP-Link Kasa Cam (KC100 & KC200 & KC120) simply with the Kasa Smart app. SubscribeTP-Link takes your privacy seriously. We appreciate your feedback.Click here to contact TP-Link technical support. Best Wireless Home Security Cameras of 2023 - Consumer Reports To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. 1. Yes, Kasa Cam monitors 24/7. But please note if your Kasa devices have already been bound to the previous account, you will need to remove those devices first from the old account and bind them to the new one, TP-Link takes your privacy seriously. Kasa KC410S | Kasa Smart However, you can download the clip from the Kasa App one by one. Five: Update the Kasa switch firmware. Q7.12: Why can't I hear the sound of the camera when clicking the Hold to Talk button on the camera? But please note if your Kasa devices have already been bound to the previous account, you will need to remove those devices first from the old account and bind them to the new one, here is the guide for unbinding them from the old account. If you feel your Kasa camera is too sensitive, please navigate to the camera Device Settings page on the Kasa App, then tap Privacy and Sensitivity where you can find settings to change the sensitivity of the detection to a lower/higher level. Yes, if this is your first Kasa device, you will be asked to create an account when you add your first camera. However, you can ask Google to show the camera again if you want to continue streaming. Final Thoughts. TP-Link Kasa smart cameras do not support ZigBee or Z-Wave protocols, nor do they support wired Ethernet and IPv6, they only work with 2.4GHz Wi-Fi bands except for the KC200 and KC120 which support both 2.4GHz and 5 gigahertz. This camera can be used both indoors and outdoors, and can be connected to Wi-Fi for remote access. Look at the front of the Camera. One: Connect to a 2.4 GHz channel. The Kasa cameras only support WEP and WPA/WPA2 encryptions. Enable the Power Save mode and Activity Notifications as needed. Customers can set a time to turn off or on the camera. Entering a wrong network name or password can prevent the camera from connecting. Copyright 2023 TP-Link Corporation Limited. Once your camera is set up, youre ready to start using it. Please download Kasa Smart from App Store or Google Play and install it on your smartphone. Connect your phone to the Smart Plug Wi-Fi. So if youre running your camera on an outdated update and you are facing connectivity issues updating your firmware may be the right solution for you. 3. In the bottom right, click on the Add Integration button. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or. Step 2 Using a paperclip to press and hold the reset button for 5 seconds. No, the Kasa camera does not support RTSP or ONVIF protocol. For further details on TP-Link's privacy practices, see. For further details on TP-Link's privacy practices, see, https://www.tp-link.com/us/support/faq/1962/, General questions about Kasa Smart home products, General Questions about Kasa Cam Outdoor (only for Kasa Cam Outdoor). a) Plug in the Kasa hub and connect it to your router. A: If you cannot see the manual recoding button on the live view page of the camera, it is likely that you have not subscribed to the Kasa Care Plan, thus there is No free cloud recording for the camera. Kasa Cam KC120 doesn't recognize WiFi connection - TP-Link By continuing to browse this website, you agree to our use of cookies and such technologies. Q7.13: How to view my Kasa camera over the internet? Kasa Outdoor Wire-Free Camera Reset Video: KC300S2, Power Up Your Kasa Outdoor Wire-Free Camera: KC300S2, How to Reset Your Kasa Wi-Fi Security Camera: KC105, EC60, KC400, KC401. Connect the other end of the cable into the supplied USB wall plug, and connect this into an available wall outlet. Six: Reset your router and modem. 4. We'd love to get your feedback, please let us know how we can improve this content. Follow the instruction on screen to complete the . Kasa cameras only support 2.4 GHz bandwidth. Scroll down to a toggle switch for Status LED. Please download Kasa Smart from App Store or Google Play and install it on your smartphone. These include: By connecting a Kasa Camera to Wifi, you can easily monitor your home or office from any location. Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website. If you are just changing the wireless network choose Dont Reset my Device. We use industry-standard AES 128-bit encryption with SSL/TLS. You can reset it any time.FIND US AND FOLLOW US:Facebook: https://www.facebook.com/TPLinkTwitter: https://twitter.com. Adjust the media volume of your phone and ensure it is NOT in Silent Mode. HOW DO I CHANGE MY WIFI PASSWORD FOR MY SMART WIFI PLUG AND LIGHT - TP-Link In consideration of your extranet traffic and performance, the live feed will stop after 10 minutes. How to set up my TP-Link Kasa Smart Wire-Free camera How To Move Your Kasa Device To A Different Wi-Fi Network What should I do if I fail to configure the Kasa Cam? There are many causes of Wifi interference including physical obstructions, such as brick walls and floors, also wireless gadgets such as speakers, cordless phones or walkie-talkies (and more), nearby Wifi networks and kitchen appliances can also be a cause of interference. What should I do if I fail to configure the Kasa Cam? | TP-Link Once its installed, open the app and create an account. Post it in the comments! Download the Kasa app from the App Store or Google Play store and sign in to your account. Your camera must be powered on for the monitoring to take place. Note: For the Kasa Cam Outdoor, please make sure the AC adapter or the Kasa Hub is plugged indoors or into a weatherproof outdoor outlet. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. Tip 1: Power cycle the Kasa plug. 3. 4. Steps to configure TP-Link Smart Plug via Kasa App. Simply follow the on-screen instructions to connect your camera to your wireless network. A firmware is a type of software that is etched directly into your Kasa cam and one of the purposes of this firmware is to allow your camera to communicate wirelessly with your router, so any issue in this software may cause your device to disconnect from your Wifi. Your browser does not support JavaScript. Optional subscription costs: Through a Kasa Care plan, you get 30 days of cloud storage for one camera for $3 per month or $30 per year, or 30 days of storage for up to 10 cameras for $10 per . This process will help the gadget reinitialize its set of configuration parameters or recover from an unresponsive state of its mission-critical functionality. 1. Please reset the camera before the configuration to give it a try. Set up the camera sharing feature so you can share access to your camera with other family members or friends. Follow the instruction on the Kasa app to power on the HS100, wait for the Wi-Fi light blinking orange and green. Q2.3: Why there is no clip or snapshot in the Activity Center when motion detected? Place your Kasa camera within range of your new WiFi network. Launch it again, wait a few more seconds to see whether you can go to the next step to connect to the Kasa Cameras Wi-Fi. (6) Enter the User name and Password you have set for the PPTP VPN server on your router, and click Connect. If you have an iPhone, please flip up the hardware switch on its left side. Move it to a different position with a different light environment and see if the issue arises again. 2. Step 2: Tap + button to add a Kasa Cam, select Add a Device, and choose Cameras icon according to your model number. Wait till its light ring blinks orange and green. Select Disable, then select SAVE SETTINGS. The downloaded clip will be saved in Photos on your phone, then you can sync it to your PC. How To: Link KASA Devices to GOOGLE Home/Assistant in 2-minutes (2019 Edition) - YouTube 0:00 / 2:50 How To: Link KASA Devices to GOOGLE Home/Assistant in 2-minutes (2019 Edition) Jake. 3) Use the third-party device such as Google Home Hub, Echo show, fire TV to watch the Live stream of KC camera, it will be disconnected automatically when it arrives in 10 minutes. How to Reset Your Kasa Wi-Fi Security Camera: KC105, EC60 - YouTube With Kasa Cams Camera Power option you can enable or disable recording of video and audio. How to create a TP-Link Cloud Account on Kasa app. How to setup a TP-Link Kasa Cam? - YouTube Download for KC115 | TP-Link 1. By showing you some tips and solutions in this article, I will help you get your Kasa cam back online without relying on a professional or other people to help you. Check if the Wi-Fi that the camera is connected to has internet access. Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website. But it allows different mobile devices (up to 10 phones) which login with the same account to view the camera at the same time. Every Kasa Cam comes with a mountable base plate, indicator label and screws. By completing this form you confirm that you understand and agree to our Privacy Policy. Heres how to reboot your router correctly: You may have updated the Wifi password and you havent updated this data in your camera, so your camera cant connect to your Wifi. Q7.3: How many Kasa cameras can be managed by one account? Q6.5: Can we delete the 24/7 recording on Kasa App? Bang & Olufsen BeoPlay A9, A9 and BeoSound 1, 2 and 35 Case 5 If you cant get through the configuration steps, If you get stuck at the last step to rename the camera or cannot finish the reset configuration steps. The Kasa Cam has an LED on the front, you can know the current status of the camera from the LED. 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