Crafting an apology message to a client means following the format above, structuring a response that acknowledges the issues and provides a positive way forward. I appreciate you sticking with us. I would like to use examples of the two sentences above in an email directed to an organization, but I would like to avoid using "you" or "bug", if possible. Please click the link that we've sent to this address to post your question to our experts.Ok, I'll check my email. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Sorry for making you wait on this reply, but Ive discussed the matter with my superior, and were happy to proceed. Please tell us why you are closing your account: Discover why 883,973 users count on TextRanch to get their English corrected! Dont leave us just yet! Satisfaction guaranteed! } else { So this sentence would be better as "I'm not sure if I should have the students cleaning the classroom every day." Read on to learn more about the best synonyms and how to use them. Sorry To Keep You Waiting synonyms - Power Thesaurus Why would you downvote though? Far better then the AI tools", This website is fantastic. Our It is a fairly common phrase to use in business emails because it shows that you didnt mean to reply so late. Thank you for your patience. I'm sorry I kept you waiting (SO) long.|@alinabi 1 is grammatically wrong. Despite your best intentions to answer promptly, youve put it off and now dont know what to say. OP's bug is informal/slangy, and shouldn't be used unless you know the other party very well, but in most other contexts it should be fine to say "Sorry to trouble (or bother) you again". One simple gesture can help you maintain relationships and address the oversight when youve delayed an email: apologizing. You are not blaming anyone else for the error. Sorry for keeping you waiting. The idea behind to keep and for keeping is the same. Here are some email templates you can use to help you say "sorry" for the late response. Fresh content for your texts, so you can be more professional. If you find yourself congenitally unable to stop apologizing: Regrettably, the problem we attempted to address on June 18, June 23 and August 1 continues. Free, unlimited access to career advice, inspiration, and job matching for women. My apologies for the delayed response. 10 Apology Email Templates to Use in 2023 - Schedule emails, email Here it is now, though. "wait""delay" delay if (w.addEventListener) { Firstly, of course, I would like to apologize. "Pester" could work but it makes you seem even more like a pain in the ass. I wasnt sure how to go about finding the correct sources to give to you. But Ill let you know if anything changes. ", This app is even better than grammarly! We will send you an email to confirm your account. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. I hope you didnt mind the wait. information.". Is there anything I can do to help you? I simply let my response slip through the cracks, so please excuse my delay. It is more personal, as it implies that you take responsibility. If there really is a need to be more formal, there are potentially two different situations. , 1. I've clearly understood. + Read the full interview, I love TextRanch because of the reliable feedback. Here are a few other variations you can use: You might notice that I and we both appear in the above variations. It wasnt my intention to make you wait this long for an answer from me. I didnt mean to make you wait at all. I apologise about making you waiting. I like the directness, but I might recommend "We have not yet received" rather than "We are still awaiting", so as to allow the possibility (however slim) of a technical problem. Martin holds a Masters degree in Finance and International Business. Not so good. It shows that you regret making them wait for your email response. Talk about this later. I hope you didnt mind the wait. 1. i thank you for understanding. Which was the first Sci-Fi story to predict obnoxious "robo calls"? For example: I do appreciate that you are busy and I hate to trouble you again, but we are having trouble with X. I appreciate your previous assistance with X. Once you briefly discuss the delay and say sorry, continue with the content of your message. I apologize for keeping you waiting so long in the cold. I was trying my best to find out where to go to source these documents. Continue with Recommended Cookies. 2. My interpretation is as below: No.1 could mean you have kept someone waiting so long and eventually you saw him. sorry apologize But if youre responding to an email two or three days later, or after a recognized holiday, does that warrant an apology? The preferred alternatives are sorry to have kept you waiting, sorry this took so long, and sorry for keeping you waiting. These phrases work well in business emails to show that youre apologetic for how long something took. I am sorry to have kept you waiting for so long. We shows that you represent a larger body and offer apologies for them. ), try not to fret. 2. InHerSight is the career navigator for working women. Here are three email apology samples that illustrate how to say sorry at work in several everyday situations you may experience. I apologize for keeping you waiting, doctor. Welcome to Grammarhow!We are on a mission to help you become better at English. It wasnt my intention to make you wait this long for an answer from me. As for "Sorry to have you keep waiting. I meant to respond right away and only just realized I never replied. My mail from [date/time] has additional information." If you're making a reasonable request, there's no need to preface with "sorry" about this or that. Sorry FOR keep you waiting or Sorry for keeping you waiting? - TextRanch Explain you're busy Show you care Delivering bad news Apologize in advance Don't apologize "Apologies for the Late Reply; I've Been Busy With X" Perhaps a colleague emailed to share exciting news or information with you. } else if (w.attachEvent) { E. I think this answer has the right balance between extremes of sounding too subservient and sounding too blunt. w.addEventListener("load", loader, false); ", Excellent, I truly loved this textRanch for quick revision. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Sorry to keep you waiting ? Apologies for making you wait. I love your idea and have attached more information about how I think I can help. And one simple email can hopefully resolve any hard feelings or hold-ups. apologize [](https://eikaiwa.dmm.com/uknow/questions/43197/)sorry This use is more rare and would need more context. Also, the final section covers more about sorry to keep you waiting. It will explain whether its correct and appropriate in professional emails. We appreciate you sticking with us. sorry to keep you waiting. Apologies for the Delay! 5 Templates for When Your Email Is Late You can say "apologies for the delay" in professional settings to be polite. However, it depends, and I recognize that this viewpoint avoids the literal question of what to replace those two words with. A quick apology does wonders. We appreciate your patience. It works best when you have made someone wait longer than intended. + Read the full interview, I started to use TextRanch when I began to learn English. ", Human understanding of the context. Why is it shorter than a normal address? As soon as I saw the news I was thrilled for youcongratulations! please excuse. ", Quick and smart, plus is "human-based"! VASPKIT and SeeK-path recommend different paths. It's appropriate! sorry for the holdup. Feel free to come to us if you have any issues with the product we delivered. QGIS automatic fill of the attribute table by expression. If you were the original sender, you likely know how long the recipient has been waiting. It is purely something that you had to do. (no "having" here) In answer to your question, I might reply: That's all right. 10 Ways to Apologize in English with a Perfect American Accent, 2. 2. Share Improve this answer Follow But I have to say, the active voice is better writing. A customer, a.Sorry for the long wait - Say sorry is good manners and the next person will feel better about the wait and would not be to angry. If you are paying for this service or for support (which you may not be), I wouldn't worry about apologizing for requesting it, especially if your previous request was not attended to. Don't even think of the faux apology, "I hope I didn't miss your reply, but". Qualified Editors Native English experts for UK or US English. These examples will show you how it works: Hey Russell,I didnt mean to make you wait for that long! I apologize for my late reply to your email. It is best to use this phrase if you werent the original person to email the recipient. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. 7 Better Ways To Say "Sorry For The Late Reply" On Email - Grammarhow Chicago - Hard To Say I'm sorry (Lyrics), Adding OpenTelemetry to an Angular Application, How to Respond to a Job Rejection Email (25+ Examples), Celebrity deaths of 2022: Olivia Newton-John, Meat Loaf, Deborah James and more, Books A Semantics For The English Existential Construction (PDF-Download), 18 Surprising Things That Aren't Allowed On A Plane (10 Shouldn't Be), All American Shocker: Taye Diggs Departs CW Drama, 18 Puzzle-Filled Books Like The Inheritance Games, 2023 New Genesis GV70 For Sale in Duluth GA |, From movies to Miley Cyrus, attorneys say Texas drag bill could criminalize common acts, Weight Gain Meal Plan | DubaiPT Personal Trainers, High Standard H-D Military .22 Detail Strip: Raiders Of The Lost Ark Logo, Welcome to the largest jigsaw puzzle championship EVER, 7 Better Ways To Say Sorry For The Late Reply On Email, 12 Better Ways To Say Thank You For Your Patience (Email), 7 Best Ways To Politely Ask Someone To Be Patient, 9 Better Ways to Say Please Accept My Apologies, Apologies For Only Just Getting Back To You. Thank you for your patience. My workload has been particularly heavy, and I dont have much extra time right now. "I'm sorry I'm late, this meeting ran over." ".I'm sorry I'm late, I didn't intend to be late.". alternatives to sorry for the late response.. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? We appreciate your patience. Apologies for only just getting back to you. + Read the full interview, TextRanch has been really helpful in improving the flow and repairing the structure of my sentences. My apologies ( Apologies for the delay is one of the most common formal synonyms. Remember to use a valid email address. . estimated time: 30 minutes,directly in your inbox. Sorry about the wait + Read the full interview, I love that TextRanch editors are real people who revise the text and provide feedback it makes it so personal. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. ", patience(). | Better English vocabulary | How to Apologise, (Video) 10 Better ways to apologise in English - Don't say Sorry in English, (Video) The best way to apologize (according to science), 1. I agree. I appreciate your prompt attention, and hope that it does not unduly inconvenience you to provide me with a status report and an estimate for when you will have the issue resolved. tag.parentNode.insertBefore(s, tag); So, you may say: Sorry for keeping you waiting for so long. Lastly, you may also start by apologizing and say 'apologies' for the long wait and then proceed to thank the customer for his/her 'patience' a noun which means 'the capacity to accept or tolerate delay, problems, or suffering without becoming annoyed or anxious'. I appreciate you sticking with us through these trying times. I finally have the information you are looking for, and I should be able to help you out with it. Make it better. Sign up today and say goodbye to popups forever. Sorry for making you wait for a long time. I don't think any of these situations call for an apology, and inserting a "fake apology" (anything fitting the pattern of "I'm sorrybut") serves no purpose and is at best patronizing. I hope you dont mind if you wait a little bit longer before I give you the final results. Move on with the email. Lowest prices Up to 50% lower than other online editing sites. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Its a great choice because of how conversational and friendly it sounds. I didnt know where to go to find the information that you were seeking. Sorry To Keep You Waiting synonyms - 27 Words and Phrases for Sorry To Keep You Waiting. Improve your English! It may not display this or other websites correctly. 10 Email Templates That Help You Say "Sorry" for the Late - Flock I shows that you offer your apologies. If you didnt expect something to take as long as it did to complete on your end, took so long is a good way to show that. Whatever you write use your own words and it must feel sincere. thank you all for being so patient. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". Is there anything I can do to help you while you wait for these forms? sorry about the wait. Apologies for making you wait comes at the apology in a different way. Leave this page open, and your corrected text will appear as soon as it's ready! I carefully making reservations to avoid a." sorry to keep you waiting! | WordReference Forums Sorry for the delay If we didn't meet your expectations, we'd really like to know more. - My apologies (meaning that you take responsibility for making them wait and saying sorry) Inconvenience coursed (coursed trouble - example - they waited so long and now they might be late for the bus), a.Sorry for the long wait - "Yes, so do I.". keep () waitingI'm sorryI'm sorry to keep you waiting. Im so glad you decided to share the news with me, and I look forward to seeing what else youll be accomplishing in this new role! For a better experience, please enable JavaScript in your browser before proceeding. I am sorry for having kept you waiting so long. Apologies for only just getting back to you is appropriate when you have spent a long time looking for an answer. Its not as effective as sorry to keep you waiting. So, stick to informal contexts when using this phrase. However, if all you did was forget to reply (or you genuinely did leave it in your drafts), then this phrase might work well. Dont worry; I found the solution to the problem.All the best,Nathan. } (2) I was sorry to have kept you waiting. has additional information.". If the reason for the follow-up request is arguably OP's fault, in that he should have gotten all necessary information first time around, something along the lines of @Jeffrey Blake's Please accept my apologies is reasonable. Emphasize that youre willing to communicate further about the issue or request, and if email is your Achilles' heel, suggest a quicker mode of communication to expedite the conversation. 1. They owe you the apology, if any is to be made. Get it corrected in a few minutes by our editors. Not rated Manage Settings Sorry to bug you again about this, but we are still having problems with X and . (if we have already received some assistance with X). I was looking through my drafts and realized I didnt send this to you already. i thank you for your understanding. One of our experts will correct your English. Its only appropriate to use this phrase in an email when you are able to provide whatever the recipient wanted in the first place. Have you kept someone waiting for longer than you planned? "Sorry to be a bother, but" would also work to avoid "you". Im sorry this took so long. Of course, this phrase doesnt work if youre emailing somebody who has already written to you to complain about how long your response is taking. 39 Shay S DMM 2017/05/11 12:25 I apologize for the long wait. 1. w.addEventListener("load", loader, false); No matter how much you try to organize your inbox, oversights happenyoure scrolling through your messages and discover you never replied to an email. Please see below my previous response. You can use it in formal emails to show that you didnt mean to make someone wait longer than they expected. A customer is someone buying your goods. While there's no need for a detailed play-by-play, your recipient does need some context about what happened. , Thank you for your patience. I had you in my mind while I was looking for the answers. It works well in most business contexts, which is why its a suitable choice. w.attachEvent("onload", loader); It only takes a minute to sign up. I hope you appreciate the attached file finally being ready for you. Closing your account will prevent you from accessing your past revisions, and you will no longer be eligible for a FREE daily revision. If you want to make an excuse, you can do so in the following ways: Sorry for making you wait on this reply is similar to thank you for your patience. We use it to acknowledge that somebody has waited a long time for our reply to come to them. sorry to have kept you waiting It shows that you are sorry for the wait that someone had to go through. ", Human who is reviewing my question not automated machine. They have not responded, or have done so in an incomplete/inadequate way. Dont go into too much detail about your reasons for the late replykeep it brief and professional. ", let me rephrase it: The structure "have + (verb)" works better than "have + (verb) (verb)ing", which sounds awkward. I'm sorry to have kept you waiting. The only part that seems informal here to me is the word "bug", which I would instantly replace with "bother". I was out of the office on a business trip for the past week. Here you can set your new address email. 12 Other Ways to Say I Was Referred to You By, 14 Other Ways to Say I Am Praying for You, 9 Words for Someone Who Doesnt Care About Others Feelings, 10 Words for Saying One Thing and Doing Another. "Sorry for the long wait." "That's OK, I'm not in a rush." Sorry to have kept you waiting - is what you say to someone afterwards, when you finally have time for them. 2. Generally, starting the phrase with I didnt mean shows that it was an accident. We are sorry about the wait. Use the phrase "I'm sorry." or "I apologize." without any spin or deflection of blame. In addition to apologizing for making a customer wait, it is nice to thank him/her for being patient. If you took a long time to email someone, you have to admit that and say sorry for the late response to some degree. You could instead say Im sorry to have had you kept waiting.. Apology emails - 100 examples of how to apologize in an email - Flowrite Would it be possible to I finally have the information you are looking for, and I should be able to help you out with it. However, you can use them slightly differently. . keeping you waiting. Overuse of the request-as-a-question technique can sound condescending. Sorry to keep you waiting, but [something] - is what you should use when you're telling somebody that they'll have to wait a bit longer. Follow these steps to apologize for the delay over email or during in-person conversations: 1. You can also start by .apologizing using the adjective 'sorry' meaning 'I apologize'. "keep" and "waiting" are both present tense. They emphasize two different things, though. Thank you so much for your patience. w.attachEvent("onload", loader); We are still having difficulty with X. We can use so sorry to replace my apologies, while late response replaces delayed response. Both are good choices when we are taking the blame for the time passing. For example: Personally, in any case I would drop the apology or thank you, in fact all extraneous parts of the email altogether. I had not seen this email pop up when it arrived. However, something may have come up that prevented us from doing so. I'm sorry for keeping you here all night, abby. , [](https://eikaiwa.dmm.com/uknow/questions/50289/) However, the tense is different. 5jj Moderator Staff member Joined Oct 14, 2010 Member Type Native Language British English Home Country Czech Republic Current Location Czech Republic Nov 3, 2011 #3 riquecohen said: Furthermore, he has teaching experience from Aarhus University. "Sorry to keep you waiting" is a great phrase that works well in most formal emails. I hope you werent kept waiting too long. 1. I hope youll be able to look past this when we continue moving forward with our business. But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. I hope you can forgive me, but I have. 2. I apologize for keeping you waiting. No one should have to wait for you, but they have. Many times, a question can be used in place of a statement that seems too demanding or schoolmarmish: "I was wondering if you have had a chance to look I'm sorry to have kept you waiting. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; Sorry to have kept you waiting. Using didnt here implies that the wait is over. "Sorry for the long wait." Read on to learn more about the best synonyms and how to use them. It's a polite way to keep a good rapport with the recipient. For more context, this is part of an email where we are requesting this organization to fix a service that they provide to us. have kept you waiting. Thank you for your patience, thank you for being patient, or any other similar way of speaking it. I appreciate you sticking with us through these trying times. exam questions - I am sorry to keep you waiting - English Language Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. The delayed response indicates that we accept the blame for taking so long to reply. He has six years of experience in professional communication with clients, executives, and colleagues. Create a free account to get unlimited access to our articles and to join millions of women growing with the InHerSight community, Looks like you already have an account!Click here to login , If you already have an account, click here to log in. . To "keep . Now, lets look at a few different scenarios to see how that communication comes together. I hope you werent kept waiting too long. Addendum: To clarify, I'm interested in both cases when we directly pay for the service requested and when we don't. Firstly, of course, I would like to apologize for keeping you waiting so long. We are still awaiting a response regarding issue X. } In the first apology, I use the adverb 'sincerely' to mean 'honestly and without pretending or lying', and I also use the word 'wait' in its noun form. Heres an example email for this case. English Language & Usage Stack Exchange is a question and answer site for linguists, etymologists, and serious English language enthusiasts. })(window, document);Cookie Policy(function (w, d) { Apology Email to a Business Customer for a Delayed Order Subject line: Please accept our apologies Dear, I would like to express my apologies for the waiting that came in the way of handling your order. Discover why 883,973 users count on TextRanch to get their English corrected! So efficient. 10 Polite Ways to Say "Sorry for Wasting Your Time" Inconvenience caused (), It may not be your fault, but to take personal responsibility for a situation seems much friedler and more personal than if you use 'We'. Checks and balances in a 3 branch market economy. ", It helps a lot when doing school work better than grammerly", I don't know, how did I live without TextRanch editors' amazing help! Since you don't want to say you (Why not? Your own suggestion (Im sorry to have you keep waiting) is not technically correct, but I can imagine hearing it being said in a casual situation where the two people knew each others speech habits. keep (someone) waiting To "keep someone waiting" means to make them wait for a while. Thank you very much for the opportunity. By signing up, you agree to InHerSight's Terms and Privacy Policy, You now have access to all of our awesome content. Saying making you wait also shows that you are taking responsibility for how long something took. I really appreciate you being patient with me while I figured this out. 1. While it doesnt strictly use sorry to apologize, we can instead thank them for taking the time out to wait for us. 3 is grammatically correct. ${ company.headquarters}. Want more FREE revisions? I will continue the drafted email down below. "I do hope it doesn't rain at the wedding!" Its a polite way to keep a good rapport with the recipient. Im very sorry about the wait. Like some others above, you should not use this phrase when there is a specific deadline that youve missed. Im so sorry its taken me so long to reply to your email. var loader = function () { . Parabolic, suborbital and ballistic trajectories all follow elliptic paths. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right 8 Better Ways To Say Brain Fart (To Not Sound Immature), 30 Best Responses To An Apology For A Late Reply, 12 Better Ways to Say Thank You for Your Patience (Email), 6 Steps To Politely Remind Someone To Reply To Your Email, Is Dear All Appropriate In A Work Email? I beg your pardon, M'Lady, for keeping you waiting. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Sorry this took so long is a great choice in many situations. Register to get your text revised right away for FREE . Without advertising income, we can't keep making this site awesome for you. It allows you to revisit something when you believe it's more appropriate after an email. If you just remembered an email you snoozed last week (or last month! They tolerated or were inconvenienced by your actions and chose to stick it out for you. I really appreciate you being patient with me while I figured this out. 2 is grammatically correct now. Attached please find my response and all applicable details. If so, I would recommend something more direct. How To Apologize for the Delay Over Email Like a Pro Don't draw attention to the fact that this may be a "repeated request" or use words like "remind," "still," or "again" since that can sound like you're scolding. You may never know how your career can pivot to a different direction, Foster inclusivity, awareness, and safety for your employees, How it got started, from a team of women who fostered its global growth, Mentorships, internal development programs, conference reimbursement, and more, A salary range already existsyou just have to talk to the right person, Companies where you can rest, recover, and bond with your child. "Sorry to have kept you waiting" is a great alternative in formal emails. I didnt know where to go to find the information that you were seeking. 5. Regretfully, due to unpredictable circumstances, your order was prolonged.
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